Tesla Model S
Tesla clarifies its position on Model S suspension failure
Yesterday, we reported a story about a Tesla Model S owner who said his left front suspension failed while driving at slow speed on a dirt road. The owner, who identified himself as gpcordaro on TMC, claimed that Tesla offered to split the cost of repair with him, but only if he signed a non-disclosure agreement and agreed not to contact federal authorities. His car was out of factory warranty at the time of the incident.
Bryan Thomas, a spokesman for the U.S. National Highway Safety Administration said the agency is “examining the potential suspension issue on the Tesla Model S, and is seeking additional information from vehicle owners and the company.” Yesterday, NHTSA administrator Mark Rosekind told the press that his agency is in “data collection mode.”
“Part of what we have to figure out is whether or not (non disclosure agreements) might have impeded people making (complaints),” Rosekind said. He also said his agency has been in touch with Tesla seeking information. “Our folks were on this right away.”
Now, Tesla has responded. In a lengthy blog post, it called the customer’s allegations about having to sign a non-disclosure agreement “preposterous.” It says it occasionally asks customers to sign what it calls a Goodwill Agreement. This occurs when the company agrees to provide services or repairs over and above those required by its warranty.
A lawyer will tell you that in some jurisdictions, “evidence of repair” can be equated with knowledge of a defect. That can have unfortunate legal consequences for any company if the matter winds up in court. The Goodwill Agreement is a written statement that says the owner will not use the fact that Tesla stepped up to keep a customer happy against it later in legal proceedings.
“It is deeply ironic that the only customer who apparently believes that this document prevents him from talking to NHTSA is also the same one who talked to NHTSA. If our agreement was meant to prevent that, it obviously wasn’t very good,” Tesla wrote in its response.
The owner told the press that after NHTSA examined the broken suspension piece, it told him that the ball joints in his Model S were of poor quality and failed prematurely. Tesla strongly disputes that, citing its 5 star crash rating and exhaustive durability testing. It did say the ball joint on this particular car was heavily rusted in a way that it has not seen on any other of its vehicles. Then the Tesla blog post demonstrated how to say harsh things in the kindest possible way.
“Finally, it is worth noting that the blogger who fabricated this issue, which then caused negative and incorrect news to be written about Tesla by reputable institutions, is Edward Niedermayer. This is the same gentle soul who previously wrote a blog titled “Tesla Death Watch,” which starting on May 19, 2008 was counting the days until Tesla’s death. It has now been 2,944 days. We just checked our pulse and, much to his chagrin, appear to be alive. It is probably wise to take Mr. Niedermayer’s words with at least a small grain of salt.
“We don’t know if Mr. Niedermayer’s motivation is simply to set a world record for axe-grinding or whether he or his associates have something financial to gain by negatively affecting Tesla’s stock price, but it is important to highlight that there are several billion dollars in short sale bets against Tesla. This means that there is a strong financial incentive to greatly amplify minor issues and to create false issues from whole cloth.
The post closed with a simple statement that truly captures the corporate ethics of Tesla Motors. “That said, sometimes Tesla does make genuine mistakes. We are not and have never claimed to be perfect. However, we strongly believe in trying to do the right thing and, when we fall short, taking immediate corrective action.”
That attitude is a big part of the reason why nearly 400,000 people worldwide have placed a reservation for the upcoming Tesla Model 3.
This morning’s reports of a Tesla Cybertruck recall only went to shed more light on how the production ramp of the pickup is going.
With delivery figures for the third quarter revealed yesterday, it also shows a grim reality for the Model S and Model X, two vehicles that have become more of a novelty in Tesla’s lineup as the Model 3, Model Y, and Cybertruck have truly taken charge.
The NHTSA documents released this morning show the Cybertruck is being recalled for a delayed rearview image, which will be resolved with an Over-the-Air update.
Tesla addresses Cybertruck rearview camera “recall” with free software update
However, they also show that 27,185 units are potentially impacted by the issue, giving us a rough guess of how many Cybertrucks have been produced thus far.
The breakdown seems to show that from the last Cybertruck recall in June, when 11,688 units were potentially impacted, we have seen roughly 15,497 additional pickups make their way to customers.
In a perfect world, that would mean 910 Cybertruck are delivered every week, or 130 per day, and since the first recall occurred with three weeks left in June and in Q2, we can subtract 2,730 Cybertrucks from the 15,497 that have been delivered since then.
We know that as of now there are 27,185 Cybertrucks delivered, and as of June 6, there were 11,688 Cybertrucks delivered.
That means 15,497 were delivered between June 6 and today (maybe yesterday?), which is about 910 per week or 130 per day.
EDIT: since this recall includes…
— ⚙️ Mike, cyberowners.com (@TeslaTruckClub) October 3, 2024
These figures are very rough estimates. That would leave 13,157 Cybertrucks delivered in Q3, roughly.
Tesla said 22,915 Model S, Model X, and Cybertruck were delivered in Q3. This would leave just 9,758 Model S and Model X to be delivered, less than 10,000 units for an entire quarter, if the Cybertruck delivery figures are close to accurate.
“We’re Continuing to Make Them for Sentimental Reasons”
Elon Musk said during the Q3 2019 Earnings Call that the Model S and Model X are truly vehicles that are “niche products,” and they knew it wouldn’t take the company to a mass-market status:
“I mean, they’re very expensive, made in low volume. To be totally frank, we’re continuing to make them more for sentimental reasons than anything else. They’re really of minor importance to the future.”
Tesla’s Q1 ’21 Deliveries prove Elon Musk was right about the Model S and X in 2019
Interestingly, the vehicles have had their moments through the past few years. In Q4 2023, the Model S and Model X saw their highest delivery count in five years, accounting for 22,969 deliveries that quarter.
Now, they’re around the 10,000 mark.
It will be interesting to see what Tesla’s plans are for these two cars, especially as Robotaxi unveiling is scheduled for next week, and there could be the potential for more vehicles to be released in the coming years with the next-gen platform taking focus.
It would be a real gut punch to the long-time Tesla fans who saw the Model S and Model X launch the company into the Model 3. But all good things must come to an end.
I’d love to hear from you! If you have any comments, concerns, or questions, please email me at joey@teslarati.com. You can also reach me on Twitter @KlenderJoey, or if you have news tips, you can email us at tips@teslarati.com.
Tesla has launched a 3-year subscription bundle for the Model S and Model X. The $5,000 bundle includes access to Full Self Driving (FSD) (Supervised), free Supercharging, and Premium Connectivity.
Tesla’s official website shows that the 3-year subscription bundle is only available for the Model S and Model X for now. Model 3 and Model Y orders are only allowed to purchase FSD for its full 8,000 price. This is understandable as Tesla is likely testing the waters for the 3-year subscription bundle.
So let's break this down for Model X and S owners:
— Ale𝕏andra Merz 🇺🇲 (@TeslaBoomerMama) August 9, 2024
Monthly subscription
– to FSD $99
– to Premium Connectivity $9.99
then add $30 of free supercharging per month
and after three years, it adds up to … 🥁 … $5,000 https://t.co/UleF6mIrIo
The 3-year FSD (Supervised), free Supercharging, and Premium Connectivity bundle have mostly received support from the electric vehicle community, some of whom noted that the service would probably be popular among those who lease their cars for three years. It should be noted, however, that vehicles that are for commercial use are not eligible for the 3-year bundle.
The price of the 3-year bundle is quite reasonable considering the individual prices of the services that are included. Full Self Driving’s monthly subscription costs $99, so three years of the service would be worth $3,564. Premium Connectivity, at $10 a month, would cost $360 over three years. Free Supercharging could not be purchased individually, but a reasonable value for the service could be around $30 a month or $1,080 over three years. Together, the three services amount to $5,004 over a three-year period.
Tesla Bundle subscription agreement pic.twitter.com/01Z4QHDI9O
— Whole Mars Catalog (@WholeMarsBlog) August 9, 2024
Tesla’s 3-year bundle has the makings of a popular service, but the fact that it is currently limited to the Model S and Model X means that only a small group of customers would be able to take advantage of the offer. As per Tesla’s Q2 vehicle delivery and production report, Tesla only delivered a total of 21,551 non-Model 3/Y vehicles in the second quarter. From that number, Cox Automotive estimated that 8,755 were Tesla Cybertrucks. This means that just over 12,700 Model S and Model X were sold in the second quarter.
Don’t hesitate to contact us with news tips. Just send a message to simon@teslarati.com to give us a heads up.
Tesla has started shipping the Model S Plaid flagship sedan with newly-redesigned Sport seats.
The Model S Plaid has been available for customers for a few years now, and while it is a mainstay in Tesla’s lineup, its look and feel are not quite old or outdated enough to justify a complete redesign.
However, Tesla has a knack for updating certain things within the vehicle, especially interior options, including steering wheels or a simplified interior altogether, as it did with the Model 3 “Highland.”
It has done this with the Model S Plaid, the premier version of its flagship sedan.
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- Credit: Tesla
After leaked images of a newly designed Model S Plaid seat appeared last October, it was clear that Tesla had some plans to update the seats for a new look and advantages that would fit the high-performance EV.
Tesla has brought some new features with these Sport Seats:
- Track-inspired bolstering that provides lateral support
- Suede bolsters for increased grip, exclusive Plaid composite design in the backrest
- Same comfort and 12-way power adjust, heating, and ventilation as original Model S Plaid seats
For what it is worth, the seats appear to be similar to the ones that leaked in the images in October.
However, the leaked images showed some minor quality issues with loose paneling, so we’re hopeful they have refined this with the units it will ship:
Credit: u/s3pirion on r/TeslaMotors
Tesla launched the new Sport Seats in the Plaid Model S in both the North American and Chinese markets this evening. All Model S Plaid vehicles built from April 1, 2024, and beyond will now come standard with these seats, so there is no additional upcharge for them.
I’d love to hear from you! If you have any comments, concerns, or questions, please email me at joey@teslarati.com. You can also reach me on Twitter @KlenderJoey, or if you have news tips, you can email us at tips@teslarati.com.
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