Are you experiencing issues with your iPhone not receiving calls, but can call out? This problem can be frustrating, especially if you're expecting important calls from family, friends, or colleagues. In this article, we'll explore five ways to fix this issue and get your iPhone receiving calls again.
Before we dive into the solutions, let's understand that this issue can occur due to various reasons, including software glitches, incorrect settings, or even a faulty SIM card. Don't worry; we'll cover all possible causes and provide step-by-step guides to resolve the problem.
Key Points
- Restart your iPhone to resolve software glitches
- Check and adjust your Do Not Disturb and Silence settings
- Verify your iPhone's network settings and cellular coverage
- Disable and re-enable your SIM card or eSIM
- Reset your iPhone's network settings to their default values
Method 1: Restart Your iPhone
Restarting your iPhone can often resolve software-related issues, including problems with receiving calls. To restart your iPhone:
- Press and hold the side button and one of the volume buttons until the power-off slider appears.
- Drag the slider to turn off your iPhone.
- Press and hold the side button again until the Apple logo appears.
Once your iPhone restarts, check if you're receiving calls. If not, proceed to the next method.
Method 2: Check and Adjust Do Not Disturb and Silence Settings
Do Not Disturb and Silence settings can sometimes interfere with your iPhone's ability to receive calls. To check and adjust these settings:
- Go to Settings > Do Not Disturb.
- Toggle off Do Not Disturb if it's enabled.
- Also, check Settings > Sounds and Settings > Notifications to ensure that your iPhone is not set to silence or mute.
Understanding Do Not Disturb Modes
Do Not Disturb mode allows you to silence notifications and calls during a specific period or event. While this feature is useful, it can sometimes cause issues with receiving calls. Ensure that you understand the different Do Not Disturb modes, including:
- Do Not Disturb: Silences notifications and calls.
- Bedtime Mode: Silences notifications and calls during a scheduled bedtime period.
- Allow Calls From: Allows calls from specific contacts or groups.
Method 3: Verify iPhone Network Settings and Cellular Coverage
Network settings and cellular coverage can also impact your iPhone's ability to receive calls. To verify your network settings:
- Go to Settings > Cellular/Mobile Data.
- Ensure that Cellular/Mobile Data is enabled.
- Also, check your cellular coverage by looking for the signal strength indicator in the top-left corner of your iPhone screen.
| Network Setting | Description |
|---|---|
| Cellular/Mobile Data | Enables or disables cellular data. |
| Data Roaming | Enables or disables data roaming. |
| VoLTE | Enables or disables Voice over LTE (VoLTE). |
Method 4: Disable and Re-enable Your SIM Card or eSIM
Disabling and re-enabling your SIM card or eSIM can sometimes resolve issues with receiving calls. To do this:
- Go to Settings > Cellular/Mobile Data.
- Tap on SIM Card or eSIM and toggle off Cellular/Mobile Data.
- Wait for 10 seconds and toggle it back on.
Method 5: Reset Network Settings to Default Values
Resetting your iPhone's network settings to their default values can resolve issues with receiving calls. To do this:
- Go to Settings > General > Reset.
- Tap on Reset Network Settings.
- Enter your iPhone passcode to confirm.
Once you've reset your network settings, your iPhone will restart, and you'll need to set up your network settings again.
Why is my iPhone not receiving calls, but I can call out?
+This issue can occur due to various reasons, including software glitches, incorrect settings, or a faulty SIM card.
How do I restart my iPhone?
+Press and hold the side button and one of the volume buttons until the power-off slider appears. Drag the slider to turn off your iPhone. Press and hold the side button again until the Apple logo appears.
What is Do Not Disturb mode, and how can it affect my iPhone's ability to receive calls?
+Do Not Disturb mode silences notifications and calls. If enabled, it can prevent your iPhone from receiving calls.
In conclusion, not receiving calls on your iPhone can be frustrating, but there are several ways to resolve this issue. By restarting your iPhone, checking and adjusting Do Not Disturb and Silence settings, verifying network settings and cellular coverage, disabling and re-enabling your SIM card or eSIM, and resetting network settings to default values, you should be able to fix the problem and receive calls again.